Frequently Asked Questions

 

Everything you need to know about your first visit, our technology, cleanings, and insurance.

 

How can I schedule an appointment with Tichy Dental?

• Visit our Patient Portal and request an appointment with your desired dates and times.

• Call Laura at 503-635-3588 and ask for appointment availability.

 

What do I need to do before my first appointment?

Visit our Patient Portal and complete the patient registration. It includes several forms with signatures for HIPAA, general consent and health history, insurance info, smile analysis, and patient information.

 

What should I bring with me to my first appointment?

• If the patient registration was completed online, we do not need anything at all.

• It is helpful to bring your medication and allergy list if it is extensive.

 

What can I expect during my first appointment?

The first appointment is a comprehensive exam in which the doctor examines all aspects of your oral health. Most often this includes taking needed radiographs and examining the findings. The doctor reviews your oral health, determines your periodontal health, and examines your teeth. He then takes everything into consideration and presents you with the best treatment plans.

 

What do the overhead monitors during the exam mean?

Dr. Tichy is part of the rare 1% of general dentists who use a microscope for all procedures, which allows him to connect an HD camera. The camera feeds directly to overhead monitors for real-time video — so you can see and watch everything the doctor sees. During this time the doctor reviews findings, takes intra-oral pictures for later review, and explains the best options to you.

 

Can I expect a cleaning during my first appointment?

The doctor makes every attempt to provide a cleaning. However, not every patient has healthy gums and can receive a simple prophy cleaning. Some patients need considerable treatment planning; those who present with periodontal disease may need extensive planning and prior insurance approval for deep cleanings (scaling and root planing).

 

Do you see children?

Yes. Dr. Tichy cares for adults and children alike, and our team works to keep young patients comfortable. Call (503) 635-3588 to book visits for the whole family.

 

What should I do in a dental emergency?

Call us right away at (503) 635-3588 during office hours (Monday–Thursday, 8am–5pm). Our Emergency Dental Care page explains what to do for a knocked-out tooth, toothache or broken tooth, and when to go to an emergency room instead.

 

Is the office wheelchair accessible?

Yes. Our office has a wheelchair-accessible entrance, parking and restroom. If you need any other assistance during your visit, let us know when you call.

 

Where do I park?

We have a parking lot at the office, including accessible parking. We're at 18607 Willamette Dr. in West Linn — get directions.

 

What forms of payment do you accept?

We accept credit cards, debit cards and contactless mobile payments, as well as many dental insurance plans (see Insurance & Billing). For questions about your balance or payment options, call our front desk at (503) 635-3588.

 

What insurance does Tichy Dental accept?

We accept many insurance companies and are preferred providers for: Delta Dental/Moda, Regence BlueCross BlueShield, Dentemax, MetLife, United Concordia, and Cigna. Please call us to ask if we accept your insurance. Dentemax is not an insurance company but has hundreds of insurance companies under its umbrella — so call and ask if you may be covered. See our Insurance & Billing page for more.